Customized Automatic Assembly Machine Service Since 2007 - Yicheng Automation

How To Fulfil The After Sales Service During Covid by Yicheng Automation

2022-06-11

Are you aware of the service on-site for assembly machines after purchasing the automated machine from China?

Even highly sophisticated robots and automated assembly machines benefit from proper usage and regular maintenance. To help you get the most out of your investment, we provide a comprehensive set of services according to your specifications. How To Fulfil The After Sales Service During Covid

Yicheng Automation, as a professional automated solution provider and manufacturer, understands the value of delivering projects on time, on budget, and with customers’ expectations. Even under the global outbreak of Covid-19, Yicheng team insists on going aboard to service on-site according to all your needs based on design specifications. Our service experts can provide you with technical know-how, quick troubleshooting, problem-solving, and professional resources for smooth production changeover with less downtime.

How To Fulfil The After Sales Service During Covid

Here we go with the after-sales service in detail for assembly machines:

1. Spare parts - ALL IN READINESS

The quick-wear spare parts, tools, and drawings according to Yicheng machine design and warranty terms, will be fully ready to ship together with the machine shipment.

2. On-site support - LESS DOWNTIME

Yicheng professional technical experts will support traveling on-site to set-up, debugging, technical know-how, quick troubleshooting, problem-solving, and training for smooth production changeover with less downtime. Even Covid cannot stop our services.

3. Remote access - NON-STOP BY REMOTE SUPPORT

Remote access by installing software(such as Team Viewer, and Sunflower) in IPC to solve the program issues or guide for troubleshooting.

4. 24/7 - ALWAYS AVAILABLE

Yicheng's online service team helps you deal with preliminary troubleshooting in fluent English so that we can provide you with the best service in time.

5. Maintenance - SOLID PERFORMANCE

Regular maintenance based on a maintenance plan is the best way to minimize downtime costs and maintain performance. Yicheng team will rapid response according to your request.

We manufacture all types of customized assembly machines.

Electric assembly machine (switch, socket, plug, terminal block, connector, MCB, MCCB, cooling fans, etc)
Automobile assembly machine (motors, safety belt, airbags, etc)
Medical product assembly machine (catheter, biological indicator, testing kit, IV line, etc)
General Machine ( riveting machine, screw locking machine, etc)

How To Fulfil The After Sales Service During Covid?

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