Keep Original Intention & Complete Mission

Across Thousands Of Miles To Complete The Mission

Currently, the environment in the Middle East is very grave. A series of incidents between Israel and Iran have made the security situation in the Iranian region very fragile. In this war-torn situation, Yicheng's after-sales technical team has traveled thousands of miles to Iran twice. To provide our customers with professional and high-quality services for the first time. It enables the production of equipment as soon as possible to benefit our customers.

Yicheng Service: What You Say Must Be Done, And What You Do Must Be Fruitful!

As long as customers have needs, Yicheng's service mission will be fulfilled, regardless of wind and rain, across oceans, Yicheng's after-sales technical team will arrive at the scene as quickly as possible.

Our customer of this cooperation is Iran's leading switch and socket manufacturer. Our after-sales technical team arrived in Iran twice to provide customers with equipment installation, commissioning, and technical training services.

Go International, Service First

· Professional After-sales Team

Professional after-sales service is an important factor in deciding the long-term use of high-precision and high-quality equipment. Yicheng Automation has a complete after-sales service team and management system to ensure the quality of customer service.

· Rapid Response Capability

Yicheng Automation has standardized service management processes and professional customer demand response requirements, responds quickly to customer needs, has high service response efficiency, and can calmly respond to emergencies.

· Focus On Client Experience And Satisfaction
Yicheng Automation attaches great importance to customer experience and service satisfaction. Through regular return visits and other methods to understand our client's equipment usage, it opens up service ports with customers and provides customers with high-quality repair and maintenance services.

Yicheng Automation---Quality after-sales

Yicheng's Service: Quality Assurance

Despite the unstable local situation, Yicheng's after-sales technical team arrived at the site for the first time. After professional installation and debugging, all equipment is running normally, and the production capacity and yield rate have met customer requirements.

At the same time, our after-sales technical team explained the standardized operating procedures and operating precautions for the equipment to customers in detail. The customer benefited a lot and was more satisfied with the professionalism and sense of responsibility of our Yicheng team.

Yicheng Quality: Warmly Service

This overseas after-sales work was completed. Our customer recognized Yicheng's professional and responsible service. So they added dozens of sets of equipment.

Customer satisfaction is our aim! No matter how far away we are, we always put customers at the core and make our products and services more warm!

Thank you to our customers for their trust! We will always create value for our customers with the business philosophy of initiative, pragmatism, efficiency, and collaboration and the values of honesty, responsibility, gratitude, and sharing! Become a first-class smart manufacturing solution provider!

About Yicheng Automation

Yicheng Automation was founded in 2007 and has passed ISO9001:2015 quality management system, ISO14004:2015 environmental management system, and IS045001:2018 occupational health and safety management system certification. It is a national high-tech enterprise and a specialized and new small and medium-sized enterprise in Guangdong Province. , Guangdong Province Intellectual Property Demonstration Enterprise, and national-level specialized and new "little giant" enterprise. The head office is located in Dongguan City, Guangdong Province, and has built its intelligent manufacturing industrial technology parks in Zhejiang and Shaoguan.

Since its establishment, Yicheng has specialized in the R&D, manufacturing, and services of non-standard automated production equipment, visual positioning and inspection, and industrial multi-axis robots, as well as providing overall intelligent manufacturing solutions for production companies.