The team of in-house designers responsible for auto assembly machine and suchlike products in our company - Dongguan Yicheng Automation Equipment Co.,Ltd. are leading experts in this industry. Our design approach begins with research – we will conduct a deep dive of goals and objectives, who will use the product, and who makes the purchasing decision. And we leverage our industry experience to create the product.
Our Yicheng brand has made great success in the domestic market. We have been focusing on technology update and absorbing industry know-how to improve brand awareness. Since our inception, we constantly give rapid responses to the market demands and gain an increasing number of compliments from our customers. Thus we have enlarged our customer base with no doubt.
To provide high customer satisfaction for customers at Yicheng Automation is our goal and a key to success. First, we listen carefully to customers. But listening is not enough if we don’t respond to their requirements. We gather and process customer feedback to truly response to their demands. Second, while answering customers' questions or solving their complaints, we let our team try to show some human face instead of using boring templates.